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2017 Profile

Perfect_logo

STATS

Headquarters:
Boise, Idaho

Primary Website:
www.callperfectnow.com

Careers Website:
https://perfectplumbingheatingair.com/about/careers

History:
  Results Size Employees
Idaho - All
2017 HM Small 50 50
2016 HM Small 49 49
2015 HM Small 44 44

Perfect Plumbing, Heating & Air works as a TEAM to support each team member as well as our customers. Our Mission is “Creating customers for life through ‘WOW’ customer care” and management uses that same mission mindset toward the employees of Perfect. The owner and management take a personal interest in each employee, what their goals and struggles may be and how they can help provide the tools and skills to be successful both at work and in life.

Perfect offers a great benefit and compensation package: 75% medical and dental coverage for employees and 50% of dependent’s coverage, a vision plan, a retirement plan with up to a 3% match annually, flexible spending account ‘FSA’, life insurance coverage in the amount of $10,000 with the option to purchase more, discounted non-contract gym memberships and Costco membership via payroll deduction, free employee assistance program ‘EAP’ for employees and dependents, and service/anniversary/performance bonuses and awards. To encourage employees to keep their health and community a priority, discussions to incorporate a ‘wellness day’ and a ‘volunteer day’ are in the works for 2018.

The company encourages everyone to set goals and has created numerous ways to recognize and reward team members for their valued contributions. Some examples: • Company Vehicles – 90% of all technicians and sales people are allowed to take company vehicles home each evening. Depending on where the person lives, this means several thousand dollars of fuel and wear and tear on personal vehicles is avoided.

• Apprentice Tuition – the company covers 100% of an apprentice’s tuition as long as they maintain a C+ average and remain an employee.

• Uniforms – All technicians receive pants, shirts, hats, and jackets at no expense to them.

• Tool Account – Each technician receives $20 per month that they can use to repair or replace any of their personal tools they use for work.

• Referral Bonus – We value our team member’s opinions on who “fits” the company so much that any team member can earn a bonus equaling $1500 in the first year if they refer a person to the company that is hired and an additional $500 every year after.

• Pay for Performance – Every team member in the company has the opportunity to earn more money by performing to specifically identified tasks or goals. Many companies reserve pay for performance bonuses only for their top paid employees. Perfect Plumbing, Heating & Air recognizes that everyone contributes so it only makes sense that everyone should be recognized and rewarded for top performance.

• Wheel of Fortune – Each week team members are identified for outstanding performance and given a chance to spin a wheel for prizes such as cash, movie tickets, lunch certificates, and lottery tickets. The team members are selected for doing things outside their normal pay for performance criteria. It could be an outstanding customer review of covering someone’s shift.

• Promote from Within – We strongly encourage that all team members have personal growth plans. Whether they want to take on more responsibility and move into supervisor or manager roles, or just continue to grow in their current position, we want them to grow. It works so well that 6 out of the last 9 supervisors or manager hires were from within the company.

• Training - Each week our technicians meet for 30 minutes of focused technical or other skills training. We target 100 hours per year for training for technicians. We even have our own onsite training center in which we replicate all of the plumbing, heating and cooling systems you will find in a house. This allows all of our team members' hands on training in a centralized location. For our office staff, each member is offered the opportunity to do offsite professional training for their specific position. We find that enabling our team to go, often out of state, to these training's gives them an opportunity to grow within their role or into new roles as the company grows.

The company has an onsite gym that is available to all employees to use on their free-time. We have company sponsored quarterly Employee Luncheons, a Summer Picnic and a big Winter Party that allows all of the employees and families to spend time together. We want everyone to feel they are a part of the 'extended Perfect family'!

Marketing Partners

Boise Metro Chamber of Commerce

Cheer Leaders from Idaho Universities

Boise State University College of Idaho Idaho State University Lewis Clark State College University of Idaho